Change Manager
UK
30 September 2024
Job Description:
The Adoption and Change Manager will be responsible for driving the successful adoption of new technologies and processes within the organization. This role requires a strategic thinker with a hands-on approach to manage change and encourage large groups of users to take action and change behaviors from normal working practices.
Key Responsibilities:
- Develop and implement change management strategies and plans that maximize employee adoption and usage of new technologies.
- Lead the engagement and communication efforts to build awareness, understanding, and acceptance of changes among users.
- Collaborate with various departments, including IT, marketing, and customer service, to ensure a smooth and positive experience for users receiving new devices or systems.
- Conduct research and gather data to inform decision-making and ensure the change initiatives are data and insight-led.
- Provide support and guidance to employees throughout the transition, addressing any questions, concerns, or feedback.
- Measure the success of change initiatives by tracking adoption rates and the realization of value from technology investments.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Minimum of 2 years of experience in change management, with a focus on Microsoft technologies.
- Proven experience in developing and implementing change management strategies and plans.
- Strong communication and engagement skills, with the ability to influence and build relationships at all levels of the organization.
- Data-driven mindset with the ability to conduct research and analyze data to inform decision-making.
- Excellent problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
- Certification in change management (e.g., Prosci, ACMP) is a plus.
- Experience with Microsoft 365, SharePoint, and other Microsoft technologies.
- Familiarity with project management methodologies and tools.
How to Apply:
Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications to info@changeadopt.com
Blog Post 1 of 2: How to Implement Microsoft 365 Copilot, Creating Real World Productivity Savings.
The top 3 Challenges to Successfully driving the Adoption of Microsoft 365 Copilot.
We at Change Adopt don’t often shout about what we do, probably to our detriment. However, having executed several M365 Copilot trials / rollouts and with demonstrably positive results, we felt there may be interest in understanding how we have achieved this with customers. The image below represents the typical results achieved:
Blog Post 2 of 2: How to Implement Microsoft 365 Copilot, Creating Real World Productivity Savings.
The top 7 factors for successful Microsoft 365 Copilot Adoption
This blog provides insight into the key factors that need to be considered in order to build a successful Microsoft 365 Copilot adoption strategy.
This blog is the 2nd of 2 on this subject. Blog 1 can be read here.
To recap, blog 1 covered the top 3 key challenges that we’re seeing organisations not take into consideration when creating a strategy, below is a brief summary of blog 1:
- Empathetic Approach: Many organizations treat Copilot as just another application without considering the users' perspectives. It's important to understand the mental processes involved in influencing people's perceptions and attitudes to create the desired behaviours and cultures required to adopt new working practices.
- Engrained Working Practices: Copilot is integrated into all major productivity, communications, and collaboration applications, requiring users to change multiple, deeply engrained working practices. This can lead to resistance, as users may revert to their existing practices when under pressure.
- New Skillset: Generative AI requires a completely new skill set, including prompt engineering. Users need to learn how to interact with the technology effectively to achieve the desired results. If not done correctly, it can negatively impact their perception of the tool and their willingness to continue using it.
These challenges highlight the need for a thoughtful and empathetic approach to adoption, considering the users' perspectives and the realities of their work environments.